Platinum Valet

Platinum Valet is a premium airport meet and greet parking provider serving customers travelling
through Birmingham Airport. The business was founded with a clear objective: to help restore trust,
professionalism and accountability within the airport parking industry by delivering a service that
places customer care, transparency and vehicle security at its core.

We provide a convenient vehicle collection and return service directly at the airport terminal,
allowing customers to begin and end their journey without the inconvenience of remote car parks
or transfer buses. From the moment a booking is made, our focus is on delivering a seamless and
stress-free experience supported by professional staff and efficient operational processes.

We are proud to cater for a diverse range of customer requirements. Our services include electric
vehicle charging for customers travelling with EVs, specialist handling of disability-adapted vehicles,
left-hand-drive vehicles and a range of vehicle care services including professional cleaning. We
recognise that every customer and vehicle is different, and we strive to provide a personalised
service that meets individual needs.

Professionalism is central to our operation. All of our drivers are smartly presented in uniform and
trained to represent the high standards expected of a premium valet service. We believe that
attention to detail, from customer interactions through to vehicle handling, plays a vital role in
delivering a first-class experience.

Since its establishment, Platinum Valet has grown through strong customer recommendations,
repeat bookings and a reputation for reliability. We continue to invest in our people, technology
and operational standards to ensure we remain at the forefront of customer service within the
airport parking sector.

Today, Platinum Valet is recognised as one of Birmingham Airport's leading independent meet and
greet providers. Our commitment remains unchanged: to provide a safe, professional and
customer-focused service that gives travellers complete peace of mind while they are away, while
helping to raise standards and confidence across the airport parking industry.